Privacy Policy

SecondLifePharma ("Life2Pharma", "we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect the information you provide when you use our website at life2pharma.com.

1. Information We Collect

We collect information you voluntarily provide to us, including:

• Contact details (name, email address, phone number)
• Business information (company/store name, GST number)
• Delivery address
• Product inquiry details and cart contents (stored locally in your browser)
• Messages sent through our contact form

We do not collect payment card information. No financial transactions occur on this website.

2. How We Use Your Information

• To respond to your product inquiries and quotation requests
• To process and fulfill your orders after confirmation
• To communicate with you regarding your inquiry status
• To improve our website and services
• To comply with legal obligations under Indian law

3. Cart Data (Local Storage)

Your inquiry cart is stored entirely in your browser's local storage. This data does not leave your device until you submit an inquiry. We do not track browsing behaviour or use analytics cookies.

4. Email Service

When you submit an inquiry or contact form, your data is transmitted to our email service provider (Web3Forms) to deliver the notification to our team. Web3Forms processes this data in accordance with their own privacy policy.

5. Data Sharing

We do not sell, rent, or trade your personal information to third parties. We may share information only when:

• Required by law, court order, or government authority in India
• Necessary to protect our legal rights
• You have given explicit consent

6. Data Security

We take reasonable technical and organisational measures to protect your information. Our website uses SSL/HTTPS encryption. However, no method of internet transmission is 100% secure.

7. Data Retention

Inquiry and contact form data submitted to us is retained for a period necessary to fulfil the business purpose and comply with applicable Indian regulations. You may request deletion of your data by contacting us.

8. Your Rights

Under applicable Indian privacy laws, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal requirements)
• Withdraw consent for processing

To exercise these rights, contact us at contact@life2pharma.com.

9. Children's Privacy

This website is not intended for children under 18. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date. Continued use of the website after changes constitutes acceptance of the updated policy.

11. Contact

For privacy-related queries, contact us at:
Email: contact@life2pharma.com
Company: SecondLifePharma, India